Being active means to keep smiling too and that can be hard. I mean it not that I'm a negative person or something like that but whenever I'm stressing or concentrated I tend to lose my smile even though I'm happy, I guess I just have a neutral face, and a lot of people can assume that I'm snobbish or moody(seriously sorry of my life). I'm no robot, I was not programmed to keep smiling -.-' lol
A lot of people get so offended when they get their bread without a smile from me and I can truly understand - but come on, give sister a break.
I'm kind and humble when it comes to the customers but they still get the wrong impression if I forget to smile. I think this have to do with the danish culture being so obsessed with getting people to be more socialized(which includes smiling), sometimes they overdo it and it ends up being irritating.